Why does my basement flood when it rains heavily?

An overtaxed sewer main while having heavy rain could be caused by a number of things. Roof downspouts draining too close to the house, a problem with the perimeter or foundation drains, problems with a sump-pump, a blockage of the main, etc. could be the cause (all are examples of internal plumbing problems).  An overtaxed sewer main due to the heavy rain or a blockage of the main could also be the cause. Although we may not be able to determine the exact cause of the problem, Sewer Maintenance can determine if it is being caused by a problem with the sewer main, or if it is an internal plumbing problem.

Show All Answers

1. Do the sanitary and storm system work together?
2. Do I have to be home when they clean the sanitary main?
3. What do the green paint marks mean?
4. How does grease get into the main?
5. How often should I have my house lateral cleaned for roots?
6. Why do I get an odor in my basement?
7. Is my house lateral hooked to the catch basin?
8. What are the procedures for a broken house lateral?
9. What is Montgomery County Sewer Maintenance number?
10. Who do I call about the animals in the catch basin?
11. How much does it cost for a sewer tap?
12. Why does my basement flood when it rains heavily?
13. Can I use Pine-Sol or is your disinfectant better?
14. Will sewer odor hurt me?
15. Who is responsible for the sewer lateral?
16. How long will it take the sewer maintenance crew to get here?
17. Why is my toilet gurgling?
18. Would you locate my sanitary main?
19. Would you come out and locate my house lateral?
20. Who do I need to talk to about getting a catch basin put in front of my house?
21. Why did water splash out of my toilet?
22. Will I be charged to have a catch basin cleaned?
23. Will I be charged for a broken catch basin in front of my house?
24. Why am I paying a Storm Water fee? I don't have a storm sewer.