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Customer Service
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Investing In Dayton's Tomorrow
For Water Rate Changes
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Emergencies
Having a water emergency? This list of phone numbers will get you connected to us quickly.
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Identify Our Employees
Learn how to distinguish official Water personnel from imposters.
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Pay Water Bill
Sign up to pay your quarterly bill with our online payment service.
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Request Water Services
Use the Dayton Delivers app to report water service issues, infrastructure problems, fire hydrant maintenance and more.
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Water and Sewer Service Lines Warranties
Dayton Residents Offered Discounts on Water and Sewer Line Warranties
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Service Fees & Changes
View a list of miscellaneous fees and charges for the Water Department.
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Start, Stop / Transfer Water Service
The Water Customer Services can help you start, stop and transfer service.
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Capital Improvement Program
City of Dayton Department of Water – Approximate $23M Total Infrastructure Reinvestment
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Pipe Replacement and Lead Filter Program
City of Dayton Pipe Replacement and Lead Filter Program
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Water Preparedness
Link to Water Quality Page
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Request Water Trailer/Tap for Event
Created 6/1/2020 per request